GAMMA PIU' FAQ

Welcome to the Support section of Gamma Più.


Products

Our products are available worldwide.
Contact us directly HERE and we will give you the address of the Gamma Più retailers closest to you.


Warranty

How long is the warranty period?

The standard warranty period for all products sold to the public is 24 months, according to the European Directive 1999/44/EC.

 

The professional warranty periods for products used in beauty salons or for any other professional purpose are as follows: hair straighteners duration of 12 months; hairdryers duration of 12 months from the date of purchase.

 In both cases, the warranty shall be valid if original proof of purchase is provided, readable and complete in all its parts, since the date and item shall be considered legally binding.


Product Maintenance

Proper and effective product maintenance will ensure high performance and will extend the life of the product.
Before you start to clean the appliances, remove the plug from the socket and wait for them to cool.

A clean straightener and curling iron will slide on the hair much more easily.
The tube and floating plates must therefore remain clean and, especially, free from any chemical elements (colouring, treatments, etc.) that may be present on hair.
After each use, we recommend using a damp cloth, previously soaked in water.
Avoid using particularly aggressive agents that could result in abrasion and partial removal of paint from the body of the hair straighteners or curling irons.